FAQs

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.  

If you have special requests and prefer to talk directly, please email...myspencercole@gmail.com.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We currently accept all major Credit Cards and PayPal.

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process.

If you want to know more regarding how we secure and use your information? Please consult our Privacy Policy.

 

SHIPPING/PACKAGING

Hand wrapped and sealed with authenticity . We want you to love your shopping experience every step of the way and that includes receiving it!

Our packaging is made from recyclable materials when available. We do this because we believe in doing our part for this wonderful planet that our little ones are growing up in.

Custom turnaround time is around one week.  Items will be made per order... express shipping available upon request.

Ready to Ship Orders place before 2pm will be processed and mailed that same day, orders places after 2pm will be processed and mailed the following day.

 

 

We provide tracking numbers and we do offer a 100% satisfaction guarantee. For more information on shipping check out our Shipping Policy.

WHAT IF I WANT A REFUND?

No worries! Contact us and we'll guide you through the process, You can also consult our Refund Policy.

 If an item, need replaced...We may not be able to replace exact fabric due to our purchasing process. Will be try our hardest to get it as close to the original print as possible. We do ask that you send back the original, we would like to inspect for quality issues.

 

Still have questions? Feel Free to Contact Us, myspencercole@gmail.com

- Spencer Cole™ 

Jess